This Privacy Policy explains what personal information 33jili collects from players in the Philippines, how we use and protect it, and what rights you have over your own data. We are committed to handling your information responsibly and in line with applicable Philippine data protection law. Please read this page before registering or using any part of the platform.
This Privacy Policy applies to all personal information collected by 33jili when you visit our website, register an account, make a deposit or withdrawal, place a bet, or contact our support team. It covers data collected through our web platform and mobile browser experience, which is the primary way players in the Philippines access the platform. By using 33jili, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please do not register or continue using the platform. We may update this policy from time to time, and the most recent version will always be available on this page.
When you register an account with 33jili, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and a valid government-issued identification document as required for identity verification. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, and game activity logs. We automatically collect certain technical information when you access the platform, including your IP address, device type, browser version, and session timestamps. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players in the Philippines. We do not collect sensitive personal information beyond what is necessary to operate your account and comply with applicable regulatory requirements. All information collected is stored securely and accessed only by authorised personnel on a need-to-know basis.
The personal information you provide is used primarily to create and manage your 33jili account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our obligations under applicable Philippine law. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies. Betting and game activity data is used to operate the platform correctly, settle wagers, and apply any promotions you have opted into. We may use aggregated, anonymised data for internal analytics and platform improvement purposes; this data cannot be used to identify you individually. We do not use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. If you have opted in to marketing communications, we may use your email or mobile number to send you information about promotions available on the platform; you may opt out at any time through your account settings.
33jili does not sell your personal information to third parties for marketing or commercial purposes under any circumstances. We share your data only with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, and game software suppliers, all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or a valid legal order. Where we share data with third-party game suppliers, only the minimum information necessary to operate the game session is transmitted. We do not share your data with any entity outside the Philippines without ensuring that appropriate data protection safeguards are in place. Any third party that receives your data on our behalf is prohibited from using it for their own independent purposes.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 33jili platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff members who require it to perform their specific job functions, and all such staff are subject to confidentiality obligations. We conduct regular reviews of our security practices and update them as necessary to address emerging threats. In the event of a data security incident that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority in accordance with applicable law. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 33jili account and to keep your login credentials confidential.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records, identity verification documents, and betting history are typically retained for a minimum of five years following account closure to comply with anti-money laundering and record-keeping requirements. Technical log data such as IP addresses and session records may be retained for a shorter period unless they are relevant to an ongoing security investigation or legal matter. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it. If you request the deletion of your account, we will process your request in accordance with our legal obligations and inform you of any data that must be retained and the reason for its retention.
As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal information we hold about you by submitting a request through our player support channel. You may request the correction of any inaccurate or incomplete personal information on your account at any time. In certain circumstances, you have the right to request the deletion or blocking of your personal data, subject to our legal retention obligations. You also have the right to object to the processing of your personal data for direct marketing purposes and to withdraw any consent you have previously given. To exercise any of these rights, please contact our support team using the details available on the platform; we will respond to your request within the timeframe required by applicable law.
The 33jili platform uses cookies and similar technologies to maintain your login session, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks. You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the platform, including your ability to stay logged in. By continuing to use the platform after being informed of our cookie use, you consent to the use of cookies as described in this policy. We do not use cookies to collect sensitive personal information or to track your activity outside of the 33jili platform.
If you have any questions about this Privacy Policy or the way 33jili handles your personal information, please contact our player support team through the help channel available on the platform. We take all privacy concerns seriously and will respond to your enquiry promptly. If you believe that your data protection rights have been violated and you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so that we have the opportunity to address your concern directly before escalating to a regulatory body. Our support team can also assist you with exercising any of the data rights described in Section 6 of this policy. For general questions about how the platform works, the FAQ page is a good starting point.
Last reviewed: June 2025. This Privacy Policy applies to all players registered on the 33jili platform in the Philippines.
The most important points from our Privacy Policy, summarised for quick reference.
We collect only the personal information required to operate your account, process transactions in PHP, and meet our regulatory obligations in the Philippines. Nothing more.
Your personal data is never sold or shared with external parties for marketing purposes. We share data only with service providers who help us run the platform, under strict contractual controls.
All data in transit and at rest is protected using industry-standard encryption. Access within our organisation is restricted to authorised personnel only, and security practices are reviewed regularly.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, or request deletion of your personal data. Contact our support team to exercise any of these rights at any time.
We use cookies only to keep your session active and remember your preferences. We do not use third-party advertising trackers or share your browsing behaviour with external ad networks.
We keep your data only as long as required by law or to operate your account. Once the retention period ends, your information is securely deleted or anonymised in line with our data management procedures.
If you have any concerns about how 33jili handles your personal information, our support team is ready to help. You can also visit the FAQ for quick answers to common account and privacy questions.